Shop Assistant / Cashier needed urgently: APPLY HERE Job details Job Type: Permanent Full Job Description Position Summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: South Africa Contract: Permanent EE position: Yes Introduction To deliver service excellence through efficient customer service, point of sale (POS) operational activities and…
Shop Assistant / Cashier needed urgently: APPLY HERE
Job details
Job Type: Permanent
Full Job Description
Position Summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale, and Supply Chain
Location: South Africa
Contract: Permanent
EE position: Yes
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks’ club card and to enroll new club card members to achieve the club card participation targets.
To make customers aware of promotions to positively affect sales and to ensure customers “feel good and pay less”.
To deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions, and events to provide the correct information to customers at all times.
Knowledge:
Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Skills:
Planning and organizing skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills
Competencies:
Essential:
Relating and networking
Following instructions and procedures
Delivering Results and Meeting Customer Expectations
Desirable:
Working with people
Persuading and Influencing
Planning and Organising
Coping with Pressures and Setbacks
Minimum requirements
Experience:
Desirable: experience in a customer-facing role within a retail/FMCG store operations environment
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level. Apply Now
